Tutorials - Billing & Password


You can access your Billing & Password by clicking on the navigation (My Account / Billing & Password) at the top of any screen.

The top left side of the page contains your billing history. Depending on your membership type, you can 'View Details' of your account. If you are a Company Plan Administrator or Individual Member you will be presented with a variety of options such as the ability to print an invoice.

Under your billing history, is a link to cancel your membership as well as our customer service phone number and a link to our customer support contact form. Company Plan users will see the name of their Multi-User Plan Administrator to contact for billing questions or issues.

The right side of the page contains your billing information as well as who the account is being administered by and your next billing date.

The top part of the screen allows you to change your password. Please note that passwords now have the following requirements:

Passwords must contain: One lowercase letter, one number and one special character
(Except '#'- you cannot use the pound sign).
Passwords must be between 7-15 characters long   Example: AbCDE7$

If you would like to change just the First Name, Last Name, or password for the account, simply enter it in the fields at the top of the screen and click the "Save Changes" button.

If you would like to change just the First Name, Last Name, or password for the account, simply enter it in the fields at the top of the screen and click the "Save Changes" button.

You can also easily change your credit card information by clicking on the link to 'Change your credit card.'

If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.

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P.O. Box 565 | Fountainville, PA 18923 | 609-406-1665 | Hours: Monday - Friday, 9am - 5pm Eastern
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