Tutorials - Manage Users (option available to Multi-User Plan Administrators)
In order to view and manage user accounts,
go to My Account > Manage Users. Here the administrator can effectively manage the members of
- Add User - complete as much information as you can on the form. After you submit the form, the user will receive an email detailing the sign in instructions as well as a temporary password that they will need to change once they access the system.
You can sort users by their name, email address, or account status, as well as see if a particular user will be included in this month's billing (the total amount of this month's bill can be viewed at the bottom of the field). Administrators also have several activity options:
- Edit User - Alter your own information, such as your name, password, billing information, address, and credit card information.
- Edit/De-activate User - For users who have not yet signed into their account, you can edit their name, title, company, email address, geographic location, account status, and write any notes you have. For users who are already using the system, you can only edit their location and write down any notes. You can disable an account at any time using this screen.
- View User Activity - View an analysis of member activity. You can see the number of times signed in, the number of eCards for that user, styles set and favorites set.
If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.